Skip to content

More than 40 help-desk calls in ten minutes

Question

Calls reach a help desk as a Poisson process averaging 270270 per hour. What is the probability that strictly more than 4040 calls arrive during the coming 1010 minutes? Give three decimal places.

Short answer

0.7440.744. Ten minutes is one sixth of an hour, so the count is Poisson with mean 4545. The chance of 4040 or fewer arrivals is about 0.2560.256, so the complement, strictly more than 4040, is about 0.7440.744.

Adapted from QuantQuestions.io; question and answer rewritten by SelfMadeQuant.com.

See the hint and the full worked solution in the question bank (free account).

Open the worked solution

Lessons behind this question

Start with a free lesson: Expectation, Variance and Covariance is part of a free topic. Create a free account, no card needed, to read it in full with worked solutions.

Read it free